The Terms That Govern Your Use of Spinsy

Agreement Between You and Spinsy

By accessing or using Spinsy, you agree to comply with these Terms & Conditions and any additional rules or conditions that apply to particular services, promotions, games, or account activities.

These Terms apply to your use of the Spinsy website and to any account you create or maintain through it. If you do not agree with these terms, you must stop using the relevant services.

Additional terms may apply where a particular service requires them. Where specific conditions conflict with these Terms, the specific conditions will apply only to the extent necessary for that service or activity.

We may update these Terms when changes to our services, operational practices, or applicable requirements make this necessary. Continued use of Spinsy after revised terms become effective constitutes acceptance of the updated terms, subject to any rights you may have under applicable law.

Who May Use Spinsy in Australia

You must meet the minimum legal age applicable to gambling in your jurisdiction before opening or using a Spinsy account. You are responsible for ensuring that your use of the services is permitted where you are located.

We may restrict access from particular territories or decline to provide specific services where legal, regulatory, operational, or other applicable requirements prevent us from doing so.

An account must be registered in the name of the person who actually uses it. You must provide information that is accurate, complete, and current and must not deliberately conceal information that we reasonably require for account administration or verification.

We may require evidence of age, identity, address, or other relevant information before permitting certain account activities.

Your Spinsy Account and Its Proper Use

You may only create and operate an account for yourself. Accounts must not be created on behalf of another person, transferred to another individual, sold, rented, or otherwise made available for someone else's use.

You are responsible for keeping your login credentials confidential and for taking reasonable precautions to prevent unauthorised access to your account. If you believe that another person has obtained access to your credentials, you should notify Spinsy promptly.

Information associated with an account must remain accurate. We may ask you to update or confirm details where necessary.

Creating multiple accounts without our permission is not permitted. Where duplicate accounts are identified, we may restrict or close the relevant accounts and review associated transactions in accordance with these Terms and applicable requirements.

Verification and Account Checks

Spinsy may carry out identity, age, security, fraud-prevention, responsible gambling, or other compliance checks when these are relevant to an account or transaction.

You agree to provide information or documents reasonably required for such checks. Until verification has been completed, certain account functions may be restricted where appropriate.

If information provided cannot be verified, appears inaccurate, or raises legitimate security or compliance concerns, we may delay, restrict, suspend, or decline a transaction or account activity while the matter is reviewed.

Verification requirements can differ according to the circumstances of an account, the services being used, and applicable legal or regulatory obligations.

Deposits, Withdrawals and Transaction Handling

Funds may only be deposited using payment methods that are available to you and that you are authorised to use. You must not use a payment instrument belonging to another person unless this is expressly permitted and appropriately verified.

Transactions may be subject to security and verification checks. Processing times can vary depending on the payment method, account status, verification requirements, and circumstances surrounding the transaction.

Withdrawal requests may require additional verification before they can be processed. We may also take appropriate action where a transaction appears to involve fraud, unauthorised activity, money laundering, misuse of payment methods, or another prohibited activity.

You remain responsible for ensuring that the information supplied in connection with a transaction is correct. Where a payment is reversed, rejected, disputed, or otherwise affected by circumstances outside our control, we may take reasonable steps to address the resulting account balance.

Wagering, Games and Technical Records

Where Spinsy provides gambling services, wagers and gameplay are subject to the rules applicable to the particular game or activity. You are responsible for reviewing any specific conditions that apply before participating.

Technical errors, interrupted connections, software failures, or other malfunctions may affect gameplay or transactions. Where an error materially affects the recording or settlement of an activity, Spinsy may take reasonable corrective action in accordance with applicable rules and law.

Electronic records maintained through our systems may be used when determining the details of account activity, transactions, wagers, and gameplay, subject to applicable rights and dispute procedures.

Nothing in these Terms permits us to disregard mandatory legal requirements concerning the accuracy, integrity, or review of gambling records.

Conduct That Is Not Permitted

You must not use Spinsy for unlawful purposes or attempt to interfere with the normal operation of the website or associated systems.

Prohibited conduct includes, where applicable, fraud, identity misuse, payment abuse, collusion, manipulation of games or systems, unauthorised access, exploitation of technical vulnerabilities, use of automated tools to interfere with services, and attempts to obtain funds or rewards through dishonest means.

You must not introduce malicious code, interfere with security controls, reverse engineer protected systems where prohibited by law, or undertake activity intended to disrupt the website or its infrastructure.

Where we have reasonable grounds to suspect prohibited activity, we may investigate the relevant account and take measures permitted under these Terms and applicable law.

Promotions and Additional Conditions

Promotions, rewards, bonuses, and other special offers may be subject to separate conditions. Those conditions form part of the terms governing the particular offer and may contain requirements concerning eligibility, qualifying activity, expiry, wagering, withdrawals, or other matters.

You must not use multiple accounts, false information, automated activity, or other prohibited methods to obtain a promotional benefit to which you are not entitled.

Where a promotional offer has its own conditions, those conditions govern the offer in addition to these Terms. If an inconsistency arises, the specific promotional conditions will apply to the relevant offer to the extent of that inconsistency.

Responsible Gambling and Account Restrictions

Spinsy supports the use of responsible gambling controls and may provide account-based options intended to help users manage or restrict their gambling activity.

You may request a break, restriction, or self-exclusion where such options are available to you. Specific controls, durations, and procedures can vary according to account and jurisdiction.

We may also restrict an account where this is necessary for responsible gambling purposes, security, verification, legal compliance, or the protection of the account holder or our services.

Responsible gambling measures are separate from any general account closure procedure and may carry conditions that apply to the relevant restriction.

Suspension, Closure and Termination

You may stop using your Spinsy account and request its closure in accordance with the available account procedures.

We may suspend, restrict, or close an account where there is a breach of these Terms, suspected unlawful or fraudulent activity, unsuccessful verification, misuse of the services, security concerns, regulatory requirements, or another legitimate reason recognised under applicable law.

Account closure does not automatically remove obligations that arose before closure. Outstanding matters, including unresolved transactions, disputes, verification issues, or obligations that by their nature continue after termination, may remain subject to these Terms.

Where an account is closed or restricted, the handling of any remaining funds will depend on the circumstances, applicable requirements, and the outcome of any relevant review.

Intellectual Property and Permitted Website Use

The content, design, software, trademarks, logos, graphics, text, and other materials made available through Spinsy may be protected by intellectual property rights.

We grant you permission to access and use the website for its intended personal purposes, subject to these Terms and applicable law. This permission does not transfer ownership of any intellectual property to you.

You must not reproduce, distribute, modify, commercially exploit, or otherwise use protected Spinsy materials without appropriate authorisation, except where a right to do so is expressly provided by law.

Complaints and Disputes

If you have a complaint concerning your account, a transaction, gameplay, or another aspect of the services, you should contact Spinsy through the applicable support or complaint channel and provide sufficient information for the matter to be investigated.

We may request additional information when reviewing a complaint, particularly where the issue concerns account ownership, transactions, verification, or security.

Disputes will be handled in accordance with any applicable complaint procedures and the mandatory rights available under the law relevant to the user. Nothing in these Terms is intended to exclude a legal right or remedy that cannot lawfully be excluded or limited.

Liability and Service Availability

We take reasonable steps to maintain the operation of our services, but access may occasionally be interrupted by maintenance, technical problems, telecommunications failures, security incidents, or circumstances outside our reasonable control.

To the extent permitted by applicable law, we are not responsible for losses resulting from circumstances that could not reasonably be prevented or controlled by us. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

You remain responsible for your own equipment, internet connection, account credentials, and actions taken through your account.

Changes, Interpretation and Applicable Terms

Spinsy may revise these Terms from time to time. Updated provisions will apply from the date specified with the revised version, subject to any notice or other requirements imposed by applicable law.

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted.

A failure to enforce a particular provision on one occasion does not prevent us from enforcing that provision later.

These Terms are interpreted together with any specific conditions that apply to the services you use. Where mandatory Australian law or another applicable legal requirement provides rights or protections that cannot be excluded by contract, those rights remain unaffected.